PeopleSoft Functional, Technical & Infrastructure / Architect Analysts - several positions

Location: Calgary, Alberta, Canada
Date Posted: 10-11-2018
Closing Date: November 20th, 2018
 
Remote work acceptable: YES
 
Introduction & Background
Project: Support Service Provider – Oracle PeopleSoft FSCM, HCM & CRM
 
Enterprise Support Systems (ESS), a Division of Information Technology, requires an external proponent to assist with the day-to-day support of PeopleSoft HCM, Portal (myHRconnect), Hyperion, CRM & FSCM applications.  Assignment to include daily monitoring of batch processing; responding to system generated error reports.  Working with our internal resources to provide support for production break/fix issues and ongoing maintenance.
 
Enterprise Support Systems (ESS), a division within our client's IT business unit, is a service focused partner responsible for supporting these applications and the associated business needs of the Corporation. The current system used by the company is Oracle’s PeopleSoft Enterprise HCM version 9.2, CRM (HR Help desk) version 9.0, FSCM version 9.2, and Portal(myHR) 9.1.
 
Project Scope & Objectives
To work jointly with internal functional and technical resources, to provide daily support for our PeopleSoft applications.
 
Deliverables
  • PeopleSoft application (Customizations/Interfaces/Reports) troubleshooting and recommendations to resolve production issues, including the development work required.
  • Monitoring Batch processing results.
  • Responding to system generated error reports.
  • Working closely with the internal support team on problem resolution.
  • Need to coordinate the response immediately with the resource(s) available to help resolve the issue. Ideally either a monitored email account or a single point of contact to advise on who will be responding.
 
Qualifications
Essential Skills
  • PeopleSoft HCM, CRM and FSCM experience with strong knowledge of the applications and processes.
  • In depth knowledge of PeopleTools development including PeopleCode, Approval Framework, Application Engine, Application Packages, Integration Broker, Web Services, Component Interface.
  • Good understanding of the technical tools used in the PeopleSoft environment, including new features available with PeopleTools 8.54 or higher including the PeopleSoft Upgrade Manager (PUM).
  • Strong analytical and design skills.
  • Strong communication skills and ability to work closely with internal resources to respond to production support.
  • Ability to document technical specifications.
  • Application Development experience.
  • Report Development (BI publisher, queries, nVision) experience.
  • Interface experience.
  • Analysis and recommendations for application performance and optimization
  • Previous PeopleSoft application experience with version 9.1 or higher.
  • Good understanding of the technical components used in the PeopleSoft environment.
 
Desired Skills
  • Previous PeopleSoft experience working with a Support team.
  • Previous work experience with Municipal, other Government Organizations or equivalent endeavours
 
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