Jobs at West Works Group Inc.

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Business Systems Analyst

Calgary, Alberta · Information Technology
Submissions close: January 15th, 2019

Introduction & Background
We are seeking a Business Systems Analyst to provide a Transition Road Map for our enterprise client. The BSA will be responsible for working with the business and IT in establishing and executing a plan to transition and rationalize various enterprise applications.   In this role, the Business Systems Analyst contributes to the overall design, planning, implementation and direction for the organization's IS transition initiative. 
 
Responsibilities
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs.
  • Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required.
  • Successfully engage in multiple initiatives simultaneously.
  • Effectively liaise with multiple business and IS groups to determine appropriate action to transition the company's systems.
  • Work independently with users to define concepts and under direction of project managers.
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans.
  • Develop requirements specifications according to standard templates, using natural language.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Be the liaison between the business units, technology teams and support teams.
  • Support the existing collaboration applications, including Sharepoint and other web-based technologies, solutions and applications in place.
  • Develop support practices and ensure adherence to standards.
  • Foster high standards of Health, Safety, Security and Environmental stewardship.  Model safe behavior based on safety principles.
 
Qualifications
Education & Experience Required
  • B.Sc. Computer Science, MIS or related Management/Information Management discipline;
  • 5+ years’ experience working in a Business Analyst role;
  • Experience developing, writing and communicating:
    • project plans and documentation;
    • system architecture and infrastructure documents;
    • solutions plans;
    • systems requirements documents; and,
    • standards, best practices and guidelines documents.
  • Five or more years of experience working with SharePoint and web applications;
  • Experience working effectively in teams, and taking a leadership role on teams;
  • Oil and gas or transmission pipeline experience an asset;
  • Experience across the spectrum of information systems and technologies and able to bring that broad-based experience to bear in building superior solutions, particularly as it relates to web-based technologies;
  • Experience with document or information management solutions a plus; and,
  • Extensive experience planning, designing, developing and implementing complex web-based integration and collaboration solutions, particularly using Microsoft Sharepoint and related Microsoft technologies, in a multi-disciplined business organization.
 
Specific Knowledge, Skills, Licenses, Certifications Required
  • BA Certification;
  • Superior interpersonal and communication skills;
  • Innovative thinker, solution builder, problem solver – energetic, enthusiastic and shows strong initiative;
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements;
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts;
  • Ability to work and communicate effectively with a variety of technical and non-technical resources , including internal and external technical resources, project and technology managers, and line-of-business employees and management;
  • Strong familiarity and understanding of SharePoint, Web and Enterprise Content Management solutions.
 

 
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